• Do you have non smoking rooms?
  All rooms at The Preluna Hotel are non smoking.
   
• What facilities does my room have? 

All rooms are equipped with air conditioning, heating, a flat-screen TV, complimentary WiFi, tea and coffee-making facilities, an in-room safe, hairdryer and private bathroom.

For guest comfort and energy efficiency, the hotel’s air-conditioning system operates seasonally. Cooling is activated when the outside temperature reaches 27°C, while heating is available during the cooler months.

• Can you provide an iron & ironing board?
  Please ask for this at reception once you arrive at the hotel, this will be provided promptly.
   
• Do all rooms have balconies?
  No our economy rooms do not have balconies. All other rooms do.
   
• Check in & Check out times?
  Check-in 15.00hrs and Check out 11.00hrs.
   
• Can I order gifts to be placed in clients rooms?
  Yes, please email reservations@preluna.com with the items you would like to order be it champagne, flowers, chocolates etc.
  
  
• Do you have any rooms with double beds?            We do have some rooms with double beds. Please email reservations@preluna.com should you request a double bed.

• What is the cancellation policy at the hotel?

The cancellation policy varies depending on the room type and rate plan. Guests should check the specific terms and conditions of their booking for details.

• Are pets allowed in the hotel rooms?

No, except for service dogs unfortunately no pets are allowed at the hotel.

• Yes. The Preluna Hotel offers several family-friendly room options for up to four guests, including the Two-Bedroom Family Balcony Room, the Two-Bedroom Sea View Family Room and the Two-Bedroom Sea View Family Suite.

  The Two-Bedroom Family Balcony Room features two separate double bedrooms and a private inland-facing balcony. The Two-Bedroom Sea View Family Room offers two adjoining bedrooms — one double and one twin — with a private balcony and Mediterranean sea views. For families looking for additional living space, the Two-Bedroom Sea View Family Suite includes two double bedrooms, a sitting area, dining space and a well-equipped kitchenette, together with a private balcony and Mediterranean views.