• Do you have non smoking rooms?
    All rooms at The Preluna Hotel are non smoking.
  • What facilities does my room have?
    All rooms have air-conditioning/ heating, ceiling fan, satellite T.V.,minibar, Tea & Coffee making facilities, hairdryer, safe. AC cooling in the hotel / rooms is switched on when the temperatures outside reach 27°c and over.

  • Can you provide an iron & ironing board?
    Please ask for this at reception once you arrive at the hotel, this will be provided promptly.
  • Do all rooms have balconies?
    No our economy rooms do not have balconies. All other rooms do.
  • Check in & Check out times?
    Check-in 15.00hrs and Check out 11.00hrs.
  • Can I order gifts to be placed in clients rooms?
    Yes, please email reservations@preluna.com with the items you would like to order be it champagne, flowers, chocolates etc.

  • Do you have any rooms with double beds?
    All rooms except for the suites have twin beds, we can offer double beds using zip up mattresses.

  • What is the cancellation policy at the hotel?

The cancellation policy varies depending on the room type and rate plan. Guests should check the specific terms and conditions of their booking for details.

  • Are pets allowed in the hotel rooms?

No, except for service dogs unfortunately no pets are allowed at the hotel.


Beach Club

  • When is the outdoor pool open?
    All Preluna guests are entitled to use the outdoor pool area and lido at no charge. This is open from 1st May to 31st October (weather permitting) The Pool Bar is open between June and September.

  • Is All-Inclusive available at the Lido Area?
    Yes, all-inclusive is available on most items served at the lido, please look at menus which are clearly marked.

  • Do you offer water sports / Scuba diving?
    Watersports are offered between May & October (weather permitting) at the Beach Club and Scuba Diving is offered all year round.

  • Are beach towels provided at the pool area?
    Yes we do provide beach towels at the pool area.

Feelgood Wellness Spa & Gym

  • What facilities are included for clients staying at the Preluna Hotel?
    The Indoor pool, Sauna, Jacuzzi, Steam Rooms and Gym are all included for Preluna clients. All treatments are at an extra cost.

  • Are towels free of charge at the Spa?
    The towels are free of charge at the Spa.

  • What are the opening times of the Spa?
    The Spa and Indoor Pool are open all year round for more information about the spa and indoor pool please view www.feelgood.com.mt


    • What are the opening times of the restaurants?
    • The Triton Restaurant:
      Monday to Sunday
      Breakfast – 7:15hrs -10:15hrs
      Lunch – 12:30hrs -14:00hrs
      Dinner – 18:30hrs - 21:15hrs

    • Cafe Sakura:
      Monday to Sunday 07:00hrs - 24:00hrs

    • Sakura Japanese Cuisine and Lounge:
      Monday to Sunday 11:30hrs - 23:00hr
    • Ichiban Japanese Burgers:
      Monday to Sunday 11:30hrs - 23:00hrs
    • The Skyroom Cocktail Bar & Grill
      Tuesday to Friday 18:00hrs - 23:00hrs
      Saturday 12:00hrs - 15:00hrs
      18:00hrs - 23:00hrs
      Sunday 12:00hrs - 15:00hrs


  • How far is Preluna from the airport?

  • How do I get to Preluna from the airport?
    We offer transfers at €25 each way for up to 3 persons or at €35 each way for 4 to 8 persons. In order to book please send an email on reservations@preluna.com with your flight details.

  • I have booked an airport transfer with you, how will I recognise the driver?
    The driver will be be waiting outside the customs area with a sign with your name on it, please do not pay the driver as this charge will be added to your hotel bill.

  • Does Preluna have a car park?
    We can provide parking on request. Parking is at a charge of Euro10.00 per day.

  • Which Public Transport do I get from Malta Airport?
    All information is readily available on www.publictransport.com.mt, the bus stop closest to the hotel is called 'Chalet'.


  • Is it safe to give my credit card on your online booking form?
    Yes this is completely secure site.

  • How much do you charge my card?
    When booking the rooms always take note of the rate plan you are choosing, we offer a variety of refundable and non-refundable options to suit your requirements.
  • What is your cancellation policy?
    All cancellation information is available to see when selecting the rate plan of your choice, If you are unsure please do not hesitate to contact us.
  • What is our Prepaid Policy?
    Credit Card used for pre-paid reservations must be presented at check-in. This is for the cardholder’s protection. If cardholder is not present, full payment will be taken on presented card, and the pre-payment will be credited back. Additional authorisations for incidental charges can be processed on separate card.